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BLO’s memory lets you view, edit and delete what BLO remembers in order to support you better. You stay in control: information that is no longer correct can be changed or removed at any time.

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Find it in the web app: Settings > BLO configuration > BLO’s memory.

What is BLO’s memory for?

It helps BLO avoid asking you for the same information unnecessarily and adapt its support to your situation. For example, it can remember:

• useful details about your studies or organisation;
• a preference about how you want to be supported;
• a clarification you shared during a conversation;
• recent context that helps BLO understand your next request.

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Memory is not a complete history of all your conversations. It mainly keeps useful information in a summarised form.

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How do I view and edit it?

1. Open BLO’s memory
   • In BLO configuration, select the BLO’s memory tab.
2. Start with the active profile
   • The active BLO profile is the priority summary BLO uses to personalise its replies.
   • Open it to read it, then use the pencil to correct it or the bin to delete it when it is no longer relevant.
3. Find a specific item
   • Use the Memory type filter or the search bar.
   • Some entries are linked to recent sessions: they can help you understand their context.
4. Edit, delete or add
   • Use the pencil to correct an item.
   • Use the bin to remove information you no longer want BLO to use.
   • Use the + button to add useful information yourself.

What information should I add?

Add information that can genuinely help BLO answer you better over time.

✅ Useful

• “I prefer short replies in the morning.”
• “I often work on Friday afternoons.”
• “I find this subject especially difficult.”

↗️ Update elsewhere

• a task to complete;
• the date of an exam or appointment;
• a profile detail or subject.

For a task, reminder, event or profile information, also update the item itself in the web app or with BLO. Memory adds context; it does not replace that data.

Confidence level

Some memories show a confidence level. It indicates how reliable the information seems for BLO. If something is imprecise, old or incomplete, the simplest option is to edit it directly.